Help
Help and contact
Questions about Citizen, Eh? or a purchase? Write to us. We read every message.
Write to us
Tell us which phone you use and what happened.
Citizen, Eh? is made by Yava Concept.
Common questions
I bought a plan on another phone
Open Settings in the app and tap Restore purchases, signed in to the same store account you bought it with.
How do I cancel a subscription?
In your phone's subscription settings, or in the app: Settings, then Manage or cancel. You keep the plan until the end of the period you paid for. Deleting the app does not cancel it.
How do I erase my data?
There is no account: everything you do in the app stays on your phone. Delete the app, or in the app go to Settings, then Erase everything on this phone. Your purchases stay with your store account, so Restore purchases brings them back.
We can't help with your citizenship application or book your test.